How to Attract and Retain Customers Using Deep Links?

By Pujan Khamkar
Dot
Last Updated: 03/06/2025

In today's highly competitive app ecosystem, user acquisition is only half the battle. Retaining users and creating smooth, personalized experiences is what truly drives long-term growth. One of the most powerful tools at your disposal? Deep links.

Deep linking can dramatically enhance user engagement, drive more conversions, and streamline the user journey from external marketing channels right into the heart of your app.

In this blog, we will explore how deep links can help you attract and retain customers more effectively and why AppsOnAir is the best solution to manage your app’s deep linking strategy in 2025 and beyond.

What Are Deep Links?

At its core, a deep link is a URL that directs a user to a specific location within a mobile app, rather than simply launching the app's homepage. There are generally three types:

  • Traditional Deep Links: Work only if the app is already installed.
  • Deferred Deep Links: Route users to content after installing the app.
  • Contextual Deep Links: Add user-specific data to personalize the post-install experience.

These types of links allow for smoother navigation and more personalized user experiences, making them essential in modern mobile marketing and app engagement.

How Deep Links Help Attract New Users

1. Improved User Acquisition Campaigns

When you run ads or send promotional emails, deep links can take new users directly to specific content, rather than dropping them on a generic landing page. This dramatically increases conversion rates and reduces user frustration.

2. Boost App Install Rates

Deferred deep links ensure that even if a user installs the app after clicking a link, they are taken to the exact content they expected. This continuity enhances trust and boosts install-to-engagement ratios.

3. Seamless Onboarding

Personalized onboarding flows through contextual deep links give users a tailored experience based on the link they clicked. For example, users coming from an email campaign can be greeted with a custom welcome message or offer.

4. Higher Attribution Accuracy

With deep links, you can track which campaigns, channels, or even specific influencers are driving downloads and engagement. This lets you double down on what’s working.

How Deep Links Retain Existing Users

1. Re-Engagement Campaigns

Push notifications, email, or SMS with deep links can bring dormant users directly back to new features, content, or promotions. This reduces churn and increases lifetime value.

2. Personalized Promotions

Send users links to limited-time deals or content based on their behavior and preferences. Deep links ensure that the experience feels direct and intentional.

3. Contextual Customer Journeys

Imagine a user starts a checkout on a desktop but abandons the cart. A follow-up push notification with a deep link can take them right back to their cart within the app.

4. Better In-App Navigation

Even within your app, deep links help users find what they’re looking for quickly. This makes the app feel intuitive and user-friendly, driving long-term engagement.

The Problem with Firebase Dynamic Links

Until now, many developers relied on Firebase Dynamic Links for deep linking. However, Google has announced that Firebase Dynamic Links will be deprecated and completely shut down by August 25, 2025.

If your current app infrastructure depends on Firebase, you risk:

  • Broken user journeys
  • Loss of attribution tracking
  • Higher drop-off rates
  • Costly migrations later

It’s time to look for a future-proof alternative, and that’s where AppsOnAir comes in.

Why AppsOnAir Is the Best Firebase Dynamic Link Alternative

AppsOnAir offers a robust, secure, and developer-friendly solution for all your deep linking needs. Our new feature, App Link, ensures that you never have to worry about broken journeys or scalability issues.

1. Quick Cross-Platform Support

Whether your users are on iOS, Android, or the web, AppsOnAir guarantees a smooth and consistent experience. Users are taken directly to the intended in-app content or redirected to the appropriate app store.

2. Deferred Deep Linking

Even first-time users who install your app after clicking a link will be routed to the specific content they were looking for, thanks to deferred deep linking.

3. Secure and Reliable

Our platform supports domain verification, link expiration settings, and high uptime (99.9%) so your links are always trustworthy and available.

4. Built for Developers

With simple SDK integration, thorough documentation, and responsive support, AppsOnAir is built with the developer experience in mind.

5. Scalable Infrastructure

Whether you're a startup or an enterprise, AppsOnAir can handle millions of requests with low latency, ensuring performance isn’t compromised even during traffic spikes.

6. Flexible Pricing

Our pricing grows with you. Unlike rigid enterprise tools, AppsOnAir offers cost-effective solutions tailored to your app’s scale and needs.

7. Future-Proof Technology

We’re continuously evolving. While Firebase is sunsetting, AppsOnAir is just getting started, with a roadmap focused on innovation and user feedback.

Use Cases of AppsOnAir in the Real World

Ecommerce

  • Send users directly to flash sales or abandoned cart pages
  • Promote product launches with personalized landing pages

Content Platforms

  • Share links to new videos, articles, or podcasts that open directly in the app
  • Send notifications that bring users back to where they left off

Fintech Apps

  • Take users directly to loan offers, financial reports, or transaction history
  • Use contextual deep linking for personalized financial advice

Education Apps

  • Link directly to specific courses, lessons, or quiz results
  • Re-engage students with deep links to assignments or progress reports

Final Thoughts

Deep linking isn’t just a technical tool, it’s a powerful marketing and retention strategy. Whether you’re looking to boost user acquisition, improve onboarding, or reduce churn, the right deep linking infrastructure can make a significant difference.

And with Firebase Dynamic Links going away, the smartest thing you can do is plan your migration now.

AppsOnAir is not just a replacement, it’s an upgrade. Designed with developers and marketers in mind, App Link by AppsOnAir offers everything you need to attract and retain customers through powerful, seamless, and scalable deep linking.

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